TELEPHONE INTERVIEWERS required for busy Market Research office Immediate start! RMG carries out a wide range of telephone research projects in our purpose-built Computer Aided Telephone Interviewing (CATI) Unit in Cardiff. We use our unit to conduct both business-to-business and consumer research. We require frequently reliable and self-motivated people with an excellent telephone manner...
HRGO are seeking a Hire Controller for their market leading client in Cardiff. Duties to include answering calls, dealing directly with customers and suppliers.The ideal candidate will have excellent IT skills and proven customer service experience.Previous hire controller, plant industry experience would be advantageous This job was originally posted as...
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MARKETING FIRM SEEKS CUSTOMER SERVICE/ CLIENT REPRESENTATIVES Our Company has grown and we''re looking to increase representation for our current clients and begin test marketing new campaigns. We have multiple openings available and provide full product knowledge, so people with minimal customer service experience are welcome. There''s never been a better time to join our organization! In...
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Leeds Building Society, the UK''s 5th largest building Society, has assets of £9.5bn (as at 31 December 2010) and 67 branches throughout the UK, Gibraltar and Ireland. The Society continues to deliver strong financial results, through its successful, sustainable business model. You’ll be amazed at the speed you can become one of the most respected managers in financial services. In fact, at LBS,...
We are currently looking for EXPERIENCED motor claims handlers. The role will involve dealing with motor insurance claims ensuring the highest level of customer service whilst paying due attention to client requirements and controlling claims spend. You will be required to assess, establish liability, repudiate or negotiate the claim accordingly whilst minimising the claims spend where possible...
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Are you looking for temporary customer service work? We have a busy temp desk at St Davids and we are always looking to get experienced temporary customer service candidates registered with our agency. Please feel free to submit your CV and our temporary consultant will call you to discuss your requirements. This job was originally posted as www.totaljobs.com/JobSeeking/Are-you-looking-for-Tempor...
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We are looking for a French or German speaking Customer Service Co-ordinator. This is a permanent vacancy based in Cardiff, paying £24-28K pa dep exp. Key Responsibilities: SLA Management and control of relevant data and instigation of specific reports. Customer Warranty Account Management Defining service solutions during the tender process Warranty Searches and clarification Generating Monthly...
We are looking for full-time telesales candidates to start in January, on an ongoing basis. This is Business2Business sales and the hours of work are 9am til 5pm, Monday to Friday. The objective of the call is to generate leads through contacting a range of business sizes and types to talk to them about their current situation. You will identify how the company can improve on their current set-up...
We are looking for Appointment Setters, to start asap. This is a call centre position, on an ongoing basis. The hours of work are 9am til 5pm, Monday to Friday. The hourly rate is £6.08ph. The role is based in Cardiff city centre. You will be working on behalf of a leading independent consultancy providing expert advice on insurance, employee benefits, healthcare and financial planning for...
RESPONSIBILITIES Sales through Service Team Leader is responsible for the day-to-day management of your team which will include achievement of service level and call quality targets. The candidate will need to be experienced as a Team Leader within a Call Centre environment. You will have exceptional experience in delivering sales through customer service and you will have a proven track record...
Customer Services Administrators c. £17, 000 pro rata We currently have a number of exciting opportunities based in Cardiff City Centre for individuals with an excellent administrative background. You will ideally be from a back-office administrative background. You will have substantial experience working in an office environment, a good eye for detail and the ability to use MS Word and MS Excel...
My client is looking for Team Managers to join them, they are a market leader in their field and provide a varity services and have a high profile client base. As a team manager you will be managing up to 15 heads with responsibility for: - Daily performance management and supervision - Training and development - Assessing call quality and giving feedback - 1-2-1''s, appraisals and performance...
An exciting opportunity with a city centre based call Centre for a Business Manager Leading a Team of Team Leaders and Customer Service Advisor''s to achieve operational performance standards and deliver first class, first point of contact, customer service to increase the profitability of the business and to drive a culture where customers are treated fairly and properly informed Ensure services...
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A leading Cardiff based insurance claims company seeks an experienced Team Leader. Managing a team of up to 6 staff the team Leader role will focus on leadership, performance management (including managing underperformance), work flow management and motivation. All insurance team Leader backgrounds will be considered but claims and customer service would be ideal as a large part of this role will...
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Customer Service Supervisor / Customer Service Section Leader Salary: £24, 000 - £30, 000 depending on experience The Role: Customer Service Supervisor / Customer Service Section Leader An exciting vacancy now exists for a dynamic Customer Service Coordinator (Section Leader) Leading a team of 12 with 4 direct reports, scope of responsibilities will be to ensure the pro-active management of...
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