To ensure that the contact centre meets its service level performance targets and the team and Severn Trent Water (STW) achieve their regulatory targets (both DG6 and DG9). To support individual achievement of the team''s and STW''s agreed KPIs. Be responsible for personal health and safety and that of all colleagues and be aware of company safety policies and procedures. Key Accountabilities: *...
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The role would suit a bright Graduate who has admin or customer service experience gained within an office environment. Or a Graduate who has experience in a Production / Manufacturing or FMCG environment. Purpose: The team aims to ensure that the production plan is achieved through effective ordering and delivery of materials to site. The Material Coordinator’s role is to schedule the delivery...
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MARIE DONNELLANJob Title: Applications Engineer / Technical Consultant Location: East MidlandsSalary: CIRCA £30, 000 + Car Allowance + Pension + Private Healthcare AND Performance Related BonusRef: PH7460 aPriori Product Cost Management - Applications Engineer / Technical; Consultant Due to continued growth a number of roles have been created for graduate or time served engineers with engineering...
Exceptional opportunity for candidates who possess outstanding client service skills are required to join a market leading organisation at their offices in Derbyshire. This is a fantastic opportunity for an individual who has gained five star hospitality training within the aviation or professional services industry. You will have gained experience within a high end hotel (front of house), Senior...
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Our Derby based client are expanding their business and are looking for Outbound Business Advisors to join their team. The role is outbound cold calling to individuals around their current Mortgage. You will be targeted on the number of calls that you make and the conversion of calls to appointments with a qualified advisor. There is uncapped commission available and excellent incentives in...
Handling primarily inbound calls from customer base. The calls handled will primarily be Sales calls in addition to service , where the expectation would be to achieve a good conversion rate based on calls handled versus product offered . The sales process is a soft one as the customers are already calling in wanting or needing the service or it is a cross sell or up sell scenario. Bonus is paid...
World Duty Free are currently recruiting for Seasonal Customer Service Assistants in our East Midlands airport store. Part Time (28 hours per week) The Role To create a welcoming, personal environment and build rapport using positive body language and a friendly, natural and confident approach/greeting with every customer. Building a great place to work and shop through a fun-attitude,...
World Duty Free are currently recruiting for Customer Service Assistants in our East Midlands airport store. Part Time (7 hours per week) The Role To create a welcoming, personal environment and build rapport using positive body language and a friendly, natural and confident approach/greeting with every customer. Building a great place to work and shop through a fun-attitude, self-motivated and...
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A well established and highly respected logistics provider based in Derbyshire is expanding its existing client account management team. This role will be responsible for managing a selection of high profile clients and ensuring future commercial opportunities are identified, explored and secured. Reporting to the Head of Client Accounts you will work closely with both the operational and...
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A successful and growing company based in the Buxton area is looking to recruit a permanent job for a Customer Service Assistant. This Customer Service Assistant job requires you to maintain and look after key customers within their account management portfolio. You will see the process through from; processing sales orders, resolving queries and complaints, ensuring all billing is correct and...
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RSC LIMITED Apprenticeship in NVQ 2 Certificate in Customer Service RSC Ltd currently has six vacancies in the South Manchester area. Initially employed on a six month contract, successful applicants will complete a full apprenticeship programme allowing them to gain both work experience as well as working on a range of qualifications. These include an NVQ Level 2 in Customer Service. Successful...
Customer Service Team Leader HEROtsc is one of the UK''s leading outsourcing customer contact companies with six sites based in Scotland and now, three in England. Our clients include global leaders in the mobile, financial services and technology sectors. This has lead to HEROtsc being recognised as one of the best in the industry with numerous awards to their credit. At HEROtsc, we believe...
My client is looking for an experienced Sales Administrator. Working within a team, you will be responsibilities will include data entry of orders on to the Sage 200, up-dating CRM Sage, e-mailing, supporting the account managers, providing market information, researching and maintaining good customer relations. The ideal candidate will have attention to detail, strong telephone manners, the...
Team Assistant Ref BIN002001 Division Gala Bingo County Derbyshire Location/Store Derby City Club Full Time/Part Time Full Time/Part Time Contract Type Permanent Hours per Week Full & Part Time Vacancies Available Planned number of hires 4 Salary 6.15 per hour Summary Are you passionate about customer service? Do you want to work in a fun and fast paced customer service role? At Gala we...
At HEROtsc, we believe great people can make all the difference to our business, that''s why we invest in recruiting and developing the very best people from our local communities. We currently have opportunities for people who are passionate about finding solutions for potential customers by delivering exceptional customer service. You will join our brand new team based in our Derby contact...
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